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Frequently Ask Questions
How will Equicard help me in getting my digital business card ready?
Equicard is all set to provide you with a content-rich, virtual visiting card, designed just the way you want it. Visit our website, and then create an account on Equicard, by uploading the necessary credentials. Once done, just sign in, fill up the information you need to exhibit on your digital v-card, select the design as per your predilection and then click on the “generate” option. Your digital business card will be ready in a few minutes and we will send it to you, on your registered email id, from where you can download and share it freely.
Will I be charged for this service?
No, not at all, once you open an account on Equicard, you can avail this facility at absolutely free of cost.
How safe is my data with you?
Please relax, your data has been securely put into code by our experts and stowed carefully in our system. Information that you share online through Equicard also has an extra fortification of HTTP layer, giving it a shield against every sort of cyber threat.
Can I change the layout of my digital business card later, if I don’t like it anymore?
Yes, of course, you can modify it as many times as you want, once you upgrade to the relevant plan. Just login to your account and pick the design you want and revamp your old digital visiting card in just no time. For more plan details, please check PRICING menu
How can I share my digital business card with my business contacts?
Please avail the “share contact” option for this. There are plenty of ways through which you can share your virtual business card, like you can WhatsApp, email, or SMS it.
In what ways can you share your virtual card?
1. You can access your digital business card directly from the browser and share it.
2. You can also update your contact information and store your card's URL along with it, so that you or your contacts can access it easily and share it spontaneously.
3. You can take a screenshot of the unique QR code, so that you can share it directly from the image section as and when you want.
4. You can also create a shortcut on your desktop or just add it to your home screen, so that you can find and forward your virtual business card when needed.
I am facing trouble in designing my card, what should I do?
No problem, at Equicard we are always set to assist you. Hence, if you are stuck, please communicate with our support team, they will guide you accordingly.
I believe my account has been hacked, what should I do now?
Please keep in mind, your password must be kept private to rule out any case of cybercrime, hence kindly adhere to this. Instances of cyber theft are not uncommon nowadays. Though at Equicard, we do our best to create awareness amongst our clients, so that they can avoid such issues, but incontrovertibly, such things do happen. Although we rarely have such instances in our record, still if you contemplate your account has been hacked; kindly convey the matter to our support executive, so that requisite action can be taken on time.
How much time does it take?
Creating your Equicard will not take more than 5 minutes since it involves entering a few basic details.
What about Support?
If you have any queries, then you can get in touch with our Support Team via email (support@equicard.in). Our Support Team tries their best to reply within the same working day, else they will reply within 24 working hours. Support Team works between 10 AM to 10 PM IST.
Why choose a Equicard over another service?
Equicard is built specifically for freelancers, entrepreneurs, and side hustlers. Its a initiative to bring people online at a very low cost. You can easily and quickly grow your audience or attract new clients by sharing your Equicard. Equicard makes it easy to manage your business by providing all of the necessary tools in one place. It’s simple, professional, and quick to set up.
